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Our friendly Customer Care team is available 24/7/365 to help answer any questions you may have.

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What does the registration process entail?
Please create an account and this device will be automatically associated with your account. Then, register each additional device you’d like to connect by logging in to My Account and selecting “add device” or signing in with you account credentials on the sign in page.

Do I need to register?
We ask you to register as a security measure because it helps us identify and monitor who is using the network. This allows us to better protect you from cyber security risks.

I’m having trouble registering. What can I do?
If you’ve tried to register but cannot get online, we can help! Please visit our online FAQs or contact our friendly Customer Care team 24/7/365 at {{brand.support_number| phoneNumber}}.